# Satisfaction Guarantee
1 min read
Table of Contents
How it worksLink to heading
If you are unhappy with the service provided by yourweekly.dev, reach out to Matei and you’ll get your money back.
DisclaimerLink to heading
It’s that simple, but we retain the right to refuse to pay, which can be expected to happen when any of these conditions are met:
- you are suspected of being a bad actor, e.g. planning to make a claim regardless of satisfaction;
- the dissatisfaction is not due to the services provided, but e.g. not following guidance yet expecting to find a job;
- the dissatisfaction can be more effectively or fairly addressed in some other form, e.g. an extra session for free;
- and others
These sections may change at any time.
NotesLink to heading
Keep in mind this is a 5-star rated service, we take your journey and satisfaction seriously: if it’s fair to pay you back, that’s what will happen, regardless of the above conditions. We expect the same fairness from you.
Number of claims made: 0